RelkoAI Help Center

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Find quick answers about using RelkoAI to manage leads, tasks, deals, follow-ups, AI helpers, billing, and support.

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Common help articles

Helpful starting points for setting up and using RelkoAI with review-first workflows.

More help articles

Recent published answers beyond the common starting points above.

Leads & Contacts 2 min read

Leads vs Contacts: when to use which

Use a lead when there is a specific deal you are following up about on a cadence. Use a contact for relationships you want to keep without active follow-up pressure, like past clie...

leads contacts
Today's Actions 2 min read

How Today's Actions decides who to follow up with

Today's Actions ranks who to contact now using overdue follow-ups, follow-ups due today, hot leads, and tasks due today — all based on your local day. Work it top to bottom.

leads follow-up tasks
Today's Actions 2 min read

Hot leads, overdue follow-ups & priority

Overdue follow-ups are the highest-risk items and should be cleared first. The hot flag marks your deliberate priorities and works best when used sparingly. Filter to overdue and h...

leads follow-up
Today's Actions 2 min read

Setting and rescheduling follow-ups

Set a next follow-up date and time on every active lead; it drives Today's Actions. You cannot set it in the past. Moving a lead to a closed stage clears its follow-up, so use clos...

setup follow-up
Tasks 2 min read

Creating and managing tasks

Create a task with a clear, action-oriented title and a due date. Tasks due today appear in Today's Actions next to your follow-ups, so nothing time-sensitive lives only in your me...

follow-up tasks
Tasks 2 min read

Task due dates, steps & the calendar

Use due dates and times to surface tasks at the right moment, steps to break multi-part tasks into a checklist, and the calendar to see tasks, follow-ups, and closings laid out acr...

tasks calendar
Deals 2 min read

Creating deals and deal types

Create a deal when a lead becomes a real transaction. Choose buyer or seller, set the stage, value, commission, and expected close date, and link it to the lead so relationship his...

leads deals
Deals 2 min read

Deal stages and expected close date

RelkoAI deal stages are Active, Under Contract, Won, and Lost. Won and Lost are closed outcomes. The expected close date populates your closings and calendar. Closing a deal clears...

follow-up deals
Deals 2 min read

Tracking value, commission & GCI

Value is the transaction amount, commission is your expected earnings, and GCI (gross commission income) is built from the commissions on your closed (Won) deals. These feed your C...

deals reports
Calendar 1 min read

Using the calendar

The calendar plots your follow-ups, task due dates, and expected closings across days and weeks, so you can plan and rebalance. It works together with Today's Actions and respects...

follow-up tasks calendar
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